Introducing Mido: an engine for clear decisions. Read “On clarity”

Security

Security & compliance at Mido.

Mido is SOC 2 compliant, encrypts all data in transit and at rest, and limits production access by role.

Visit our Trust Center

Defense in depth

How Mido protects your data.

Mido applies layered security controls across its infrastructure, applications, and data.

Encryption

Data in transit

All data in transit is encrypted with TLS 1.2+ across public and private networks.

Data at rest

All data at rest is encrypted with AES-256.

Key management

Encryption keys are managed by the cloud providers’ key-management services, with rotation and access controls.

Access control

Least-privilege access

Production access is restricted by default and granted on a least-privilege, role-based basis.

Single sign-on & MFA

Every internal system requires single sign-on and enforced multi-factor authentication.

Application & platform security

Vulnerability scanning

Mido runs continuous dependency and vulnerability scanning.

Data isolation

Customer data and environments are isolated from one another.

Data segregation

All customer data is segregated by unique cryptographic IDs.

Availability & recovery

Automated backups

Customer data is backed up automatically and encrypted at rest.

Disaster recovery

Recovery procedures are tested regularly.

Privacy

No training on your data

Mido does not train AI models on any raw data you enter into the platform.

Ownership & deletion

You retain ownership of the data you submit and can delete it at any time. Mido does not sell your data.

Monitoring & response

Threat monitoring

Mido continuously monitors for abuse, fraud, and unauthorized access.

Incident response

Security events trigger alerts and a defined response process.

Infrastructure

Infrastructure and data residency.

Mido runs on Amazon Web Services, Google Cloud, and Microsoft Azure. On request, Mido configures the provider and region to meet data-residency and latency requirements.

Amazon Web Services

SOC 2 Type II · ISO 27001

Google Cloud

SOC 2 Type II · ISO 27001

Microsoft Azure

SOC 2 Type II · ISO 27001

Compliance & privacy

Compliance and privacy.

Mido is SOC 2 compliant and aligns its data practices with GDPR, CCPA, and CPRA. See our current security posture in the Trust Center.

SOC 2

Mido is SOC 2 compliant, and our SOC 2 Type II audit is in its observation period.

GDPR

Mido aligns with GDPR, including data-subject rights, data minimization, lawful processing, and Standard Contractual Clauses for international transfers.

CCPA & CPRA

Mido aligns with CCPA and CPRA, does not sell personal data, and supports access, correction, and deletion requests.